Thanks for meeting us at the Job Fair!
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This time, we’re on the lookout for Customer Service Representatives to join our Contact Centre based in Milton Keynes.
There are part time and full time contracts available, please specify your availability to work in your application.
What you will be doing
You will be representing our brand, providing our valued customers with consistently effortless experiences that inspire confidence and trust. With the customer at the heart of everything you do, you'll help them place orders, manage queries and resolve complaints through webchat, emails, and calls.
What we are looking for
You’ll have a genuine desire to help our customers and will be passionate about people with first class communication skills, both written and verbal.
That’s all you need to be successful in this role so apply now and find your perfect fit!
What you can expect from us
- Competitive salary and excellent bonus scheme
- You’ll have access to our Staff Discount from your 1st day, not just at CT but also from The White Company!
- Our hybrid working policy means we work from the office 3 days per week
- We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
- A huge delivery of weekly fresh fruit for you to help yourself to
- At our Milton Keynes distribution centre we are serious about having fun. CT Social Team ensure there is always something exciting to get involved in such as our Summer, Christmas parties, sports days and much more
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, at their best. Our culture is inclusive, diverse and welcoming. We believe people should be able to express themselves freely; safe in the knowledge that they will be accepted and respected. That’s why one of our behaviours is that people should feel proud and free to be me.